Responsible Gaming
Gaming Should Be Entertainment, Not Income
We want to remind you that casino gaming should only ever be viewed as a form of entertainment, similar to going to the cinema or a night out. It should never be considered as a way to make money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
In the United Kingdom, you must be at least 18 years of age to participate in casino gaming. We are committed to preventing underage gambling. If you are under 18, please do not access or use any casino services. Parents and guardians are encouraged to use parental controls and monitoring software to protect young people.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate problem gambling:
- Spending more time or money on gambling than intended
- Chasing losses by gambling with more money to recover what you've lost
- Lying to family, friends, or others about gambling activities
- Neglecting work, education, family, or personal responsibilities due to gambling
- Using gambling to escape problems, stress, or negative emotions
- Feeling anxious or irritable when trying to reduce or stop gambling
- Borrowing money to fund gambling activities
- Experiencing financial difficulties as a result of gambling
- Attempting unsuccessfully to cut back or control gambling
- Risking important relationships or opportunities due to gambling
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Safeguards
Most reputable casinos offer the following tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a cap on the amount you are willing to lose within a certain period
- Reality Checks: Receive periodic notifications reminding you how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from casino accounts
- Account Closure: Permanently close your account if you wish to stop gambling
- Time-Out Periods: Take a mandatory break from gambling for a set period
We encourage you to use these tools proactively to maintain a healthy relationship with gaming.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please contact one of the following organisations:
United Kingdom
- GamCare – Free, confidential support and information about problem gambling
Website: www.gamcare.org.uk
Telephone: 0808 8020 133 (free, 24/7) - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk - Gamblers Anonymous – Support group for people affected by problem gambling
Website: www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
Website: www.responsiblegambling.org - United States: National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537) - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
If You Need Help
Please reach out today. Problem gambling is treatable, and support is available. Whether you're concerned about your own gambling or that of someone you care about, the organisations listed above offer free, confidential advice and support.
Your wellbeing is important. Don't hesitate to contact a support service – they're there to help.